You may have noticed using Sitecore forms extensions that you’re unable to add more than one goal or email as a submission action on the form itself.
If you try to add more than one email or goal you’ll receive an error message like this one when you try to save your form changes:
If this is happening to you, it can be very frustrating.
But there’s no need to stress, because I have a solution to work around this issue, which we’ll explore in this blog.
First, let’s take a look at some common instances in which you might need to have multiple goals or emails as form submission actions.
The most common instance for having multiple emails on a submission action would be to trigger the send of two ‘auto-responder’ emails on a contact form: One to the form submitter, and one to your team to notify them of a form submission.
The most common instance for having more than one goal as a form submission action is to trigger another set of actions using goal completion marketing automation rules.
Thanks for reading.
If you’re a content author or marketer and are having any issues with setting anything up in your Sitecore instance, please post in my Facebook group for Sitecore marketers and content authors and I’d be more than happy to help you.
Good luck out there, and marketers: let’s stick together (virtually)!