Insights

Sitecore Federated Experience Manager

What It Is & How You Can Use It

Federated Experience Manager

Sitecore’s Federated Experience Manager (FXM) has been a game changer in the CMS world.

It allows Sitecore users to collect visitor data and share content from Sitecore on non-Sitecore websites and mobile apps.

This means you can consolidate all your data into a single view of your customer and manage content from one place, no matter where your websites or digital properties live.

What Are The Use Cases For Sitecore’s Federated Experience Manager?

There are many use cases for Sitecore’s Federated Experience Manager:

You Want A Single View Of Visitor Data

Consolidate your visitor data from all your properties (including non-Sitecore ones) into a single view.

You Want To Manage All Content In One Place

Manage content from across all your properties, even non-Sitecore properties, in Sitecore. This is great for users who have websites hosted on sites that can’t be managed by Sitecore (e.g. non-.NET sites or apps like Wordpress).

You're Migrating Slowly To Sitecore

If you’re migrating websites to Sitecore but want to take a more slow and steady approach, and don’t want to wait until you’re migrated before taking advantage of Sitecore’s xDB features.

Better Collaboration With Partners

You and your partners can collaborate on customer data to have a consolidated view of it, if your partners use other CMS platforms.

New Acquisitions

You’ve acquired new properties and need to integrate them quickly.

Getting Started With Federated Experience Manager

From the launchpad click on Federated Experience Manager.

Sitecore Federated Experience Manager on the Sitecore launchpad

Click on Add External Website.

Add external website button in Sitecore Federated Experience Manager

Add a name for the site that is descriptive and makes sense for the website you’re adding.

Add the root path URL of the site under Website Domain.

Click Save.

You’ll notice the Save button has now changed to Publish, and you have some additional options.

Don’t hit publish yet though.

Before you Publish, you need to paste the script tag directly before the tag of your remote website. You can find this tag in the Generated Script box.

Federated Experience Manager tracking script in Sitecore

You also need to enable cross-site scripting for your remote site, otherwise the JavaScript callbacks won’t work, causing Federated Experience Manager to not work too.

To enable cross-site scripting, head back to the launchpad, and click on Marketing Control Panel, and then expand Federated Experience Manager, and click on the node that represents the website you’ve added.

Add this rule as a matching rule:

Where the request domain is ‘domain name’.

Create a rule for Sitecore's Federated Experience Manager

Click on ‘domain name’ to update this value with the domain name of the remote domain.

How To Use Federated Experience Manager

Any sites you have hosted in Federated Experience Manager will be managed through an Experience Editor interface that you’ll access from the Federated Experience Manager.

The main aspects in the Experience Editor for the Federated Experience Manager website are:

Assign Marketing Attribute

This gives you a view of the page highlighting all the elements that Federated Experience Manager is aware of to help you see what you’ve configured.

Manage FXM Functions

This allows you to manage the configurations for the elements you’ve added to the page.

Add Page Filter

This lets you add goals, events or personas

Capture Click Action

Use this to register click actions on any elements that you want to capture in Sitecore analytics

Add Placeholder

Add placeholders to the page to add Sitecore content to.

Wrap Up

I hope this quick introduction to Sitecore’s Federated Experience Manager was useful. Please reach out to me if you have any questions about any of Sitecore’s marketing features on Twitter, or LinkedIn, or join my Facebook or LinkedIn groups to ask any Sitecore marketing related questions and get a fast response.

Watch Our Webinar!

Learn everything you need to know about Customer Data Platforms (CDPs).

Explore how you can use a CDP to drive revenue through unforgettable customer experiences and unparalleled omni-channel data collection in our engaging and comprehensive webinar.

Meet Natalie Mankowski

Marketing Manager, Sitecore Strategy MVP 2021 & 2022

🧗‍♀️⛷🐨

Natalie is an experienced marketing strategist, passionate about helping brands forge strong and authentic connections with their customers using world-class end-to-end technology, relevant content and personalization.

In addition to being a proud Sitecore strategy MVP, she’s also a Master of Marketing and has helped some of the biggest brands in the world to thrive amongst the changing digital landscape.

This Aussie is big into rock climbing, skiing, eating good food and connecting with people over a cuppa.

Connect with Natalie