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Success Story

YVR

North America's best international airport.

Website accessibility audit and optimization project to meet WCAG AA 2.1 accessibility standards.

Meet YVR

YVR is a community-based, not-for-profit organization and world class sustainable hub airport in Vancouver, British Columbia that has over 26 million visitors per year from around the globe.

Committed to constantly improving the airport for everyone while supporting their region, YVR has been named Best Airport in North America for 11 years in a row.

Industries

  • Airport
  • Airlines
  • Aviation Services
  • Travel
  • Tourism
  • Non-profit

Technology

We only use industry leading technologies to build high performing solutions.

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Sitecore

Accessibility audit & remediation

Screenshots of the YVR Airport website

Meeting AA WCAG 2.1 Accessibility Standards

As a community based organization and website that has over 40,000 unique visitors per day, YVR needed to ensure that their site was accessible to, and usable by everyone. Fishtank performed a comprehensive website accessibility audit of yvr.ca, and made updates to YVR’s site so that it met AA WCAG 2.1 accessibility standards.

Screenshots of the YVR Airport website

Website Accessibility Audit

Fishtank audited YVR’s website against the W3C Web Content Accessibility Guidelines, version 2.0, level AA using a mix of manual and automated accessibility testing. We presented results in annotated screen-recordings of the site navigation, designed to help guide and inform developers on the issues found, as well as spreadsheets and a comprehensive 70-page report detailing a summary of the audit findings.

Screenshots of the YVR Airport website
Screenshots of the YVR Airport website

Audit Outcomes

Our audit presented a number of issues that needed addressing to meet A and AA level guidelines. These spanned across categories like site structure, header and menu navigation, document accessibility, use of colours and colour contrast, infographics, maps and videos with open captions, multilingual support, semantic descriptions for assistive technology and date and time pickers and more.

Screenshots of the YVR Airport website

An Accessible Site

Fishtank updated YVR’s website to meet and pass the audit for the WCAG 2.1 AA standards. YVR’s website is now accessible to a wider range of people, including people with disabilities. Visitors can easily access information and have a great user experience on the site, no matter what their condition is. The accessibility work also improved the overall usability of the site for all users and had some positive SEO outcomes too.

Overview

A Sitecore audit to make the YVR website more accessible to everyone by meeting Accessibility Standards.

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Meeting Accessibility Standards

Accessibility audit + updates to yvr.ca to meet AA WCAG 2.1 accessibility standards.

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Accessibility Audit

Conducted a thorough site audit against W3C Web Content Accessibility Guidelines, version 2.0, level AA.

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Audit Discovery Findings

A detailed report on issues discovered in a number of categories that didn't meet the A or AA level guidelines.

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A Fully Accessible Site

Fishtank helped YVR meet and pass the audit for the WCAG 2.1 AA standards so everyone can access the site.

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