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Success Story

YVR

North America's best international airport.

Sitecore & Coveo upgrades, maintenance and support work, performance and accessibility improvement, and a custom built training portal.

Meet YVR

YVR is a community-based, not-for-profit organization and world class sustainable hub airport in Vancouver, British Columbia that has over 26 million visitors per year from around the globe.

Committed to constantly improving the airport for everyone while supporting their region, YVR has been named Best Airport in North America for 11 years in a row.

Industries

  • Airport
  • Airlines
  • Aviation Services
  • Travel
  • Tourism
  • Non-profit

Technology

We only use industry leading technologies to build high performing solutions.

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Sitecore

Support projects & website enhancements

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Coveo

Upgrade from V4 to V5 (Coveo Cloud)

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Cloudflare

CDN optimization

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Azure PaaS & Sitecore Managed Cloud

Support & performance optimization

Screenshots of the YVR Airport website

From Sitecore 8 to 9.2

To get the most out of Sitecore’s latest features and updates, Fishtank upgraded YVR to Sitecore 9.2 on Managed Cloud, including migrating their multilingual content. The upgrade gave YVR access to the latest marketing features and better support, and allows YVR to deliver relevant and personalized experiences for their visitors.

Screenshots of the YVR Airport website

Meeting AA WCAG 2.1 Accessibility Standards

As a community based organization and website that has over 40,000 unique visitors per day, YVR needed to ensure that their site was accessible to, and usable by everyone. Fishtank performed a comprehensive website accessibility audit of yvr.ca, and made updates to YVR’s site so that it met AA WCAG 2.1 accessibility standards.

Screenshots of the YVR Airport website
Screenshots of the YVR Airport website

Significant Performance Improvement

Since YVR has over 40,000 unique visitors per day and over 400 concurrent users, performance of their site is critical. Through Fishtank’s expertise and the use of Cloudflare, YVR achieved sub-100ms web page load times globally, increased TTFB by 30 times, significantly reduced their CDN bill by 86% and reduced their bandwidth expenses by a whopping 90%. We achieved this best-in-class performance for YVR after moving YVR to Managed Cloud’s ‘small’ topology, despite Sitecore recommending much larger sizing for Managed Cloud (Medium & Large).

Screenshot of the YVR Airport Training Portal

Custom Digital Training Portal

To help YVR train new members of the marketing team on using Sitecore, Fishtank developed a custom digital training portal, which features detailed instructions on everything a content author needs to know in extreme detail. Fishtank also recorded training videos on all tasks that are featured within the training portal. YVR can now hire new marketing team members who can be off to a flying start managing the website.

Overview

Better site performance, functionality, accessibility and training.

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Sitecore Upgrade

An upgrade from Sitecore 8 to 9.2.

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Meeting Accessibility Standards

Accessibility audit + updates to yvr.ca to meet AA WCAG 2.1 accessibility standards.

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Increased Site Performance

Implementation of Cloudflare for significant improvement of website performance.

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Custom Training Portal

Equipped their growing marketing teams with the training and resources they need to manage and make changes to the site.

Related solutions

Explore what else we have to offer.

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Get Sitecore

Deliver world-class customer experiences using Sitecore.

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Search for Sitecore

Deliver relevant and personalized content with an A.I. powered search solution.

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Sitecore Support

Maintenance and urgent support work.