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Success Story

University of Alberta

A top 5 Canadian university.

An advanced, A.I. powered search solution that indexes content from multiple directories, returns relevant search results and offers deep actionable insights into the 2 million searches performed annually on their site.

Meet University of Alberta

Ranked in the top 100 universities in the world, University of Alberta is home to over 40,000 students from over 150 countries, and is one of Canada's top 5 universities.

The university is a "comprehensive academic and research university" (CARU), meaning that it has a range of academic and professional programs that lead to undergraduate and graduate level credentials.

Industries

  • Higher education
  • Non-profit
  • Public sector
  • Research

Technology

We only use industry leading technologies to build high performing solutions.

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Coveo

Coveo for Sitecore implementation

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Sitecore

Sitecore support

Mockup of the University of Alberta search page on multiple devices

Using A.I. To Target Many Audiences

Home to over 500 graduate programs, 200 undergraduate programs and 450 active student groups, University of Alberta has a large amount of content on their site targeting many different audiences. To allow UofA to serve relevant content to every visitor Fishtank implemented A.I. search solution, Coveo.

Mockup of the University of Alberta search page on multiple iPhones

Unified Content From Multiple Sources

Fishtank unified content from within and beyond UofA’s website to return relevant search results from multiple directories. This reduced the time users spent searching for information on the site, and improved their overall user experience through relevance.

University of Alberta search page on multiple iPads

Mockup of the University of Alberta search page on an iPad

Auto-Suggestions & Recommendations

The A.I. search solution extracts indexed data from a large number of sources based on partial match and also offers auto-suggestions of highly relevant content recommendations driven by analytics and user behaviour.

Mockup of the University of Alberta search page on an iMac

Advanced Filtering, Segmenting & Modern Visualization

The updated search solution gives users the ability to segment content in one place by faculty, file type, credit points or locations, as well as by programs, courses, people, news, services, policies and more. The solution also led to a more modern visualization of search results with advanced speed and performance.

Mockup of the University of Alberta search page on multiple devices

Deep, Actionable Insights

The solution gave UofA access to deep and actionable insights that help them understand the user journey, unearth the gaps in their content and make sure their content is relevant, useful and converting.

Overview

Coveo’s A.I., search and relevance platform powering over 2 million searches a year on ualberta.ca.

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Delivering Visitors Relevant Content

Serving personalized and relevant content no matter if they're a future student, current student, alumni or stakeholder.

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Unified Content Across The Organization

Relevant search results from content indexed from a number of sources for an improved user experience.

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Predictive Search Results and Recommendations

A.I. driven by analytics and user behaviour to accurately predict and recommend what visitors are interested in.

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Advanced Search Filtering

Filter content by faculty, file type, credit points or locations, as well as by programs, courses, people, news, policies and more.

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Deep Data Analytics And Actionable Insights

Make actionable insights about the user journey, identify content gaps, and display personalized and relevant content.

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Search for Sitecore

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Get Sitecore

Deliver world-class customer experiences using Sitecore.

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Website Search

Display relevant & personalized content no matter the CMS.

Set the search bar higher.

Personalize every digital experience with A.I. powered website search technology. Serve your website visitors relevant content, no matter who they are.