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Tailored content for your customer experience platform.

Take your front-to-back office integration up a notch by combining SAP Customer Experience with our powerful search solution. It uses AI and machine learning to provide your team with relevant content from different locations in the one place.

Why do I need search for SAP Customer Experience?

AI

AI/Machine learning powered

Deliver relevant and highly personalized content that your customers and employees need based on previous successful search recommendations.

Analytics

Deep search analytics

Identify content gaps by viewing deep insights into what your visitors are searching for.

Power

Indexing beyond SAP Customer Experience

Consolidate content from over 50 cloud and on-premise sources, such as OneDrive and SharePoint to help your staff find information in record time and increase their productivity.

Search

Full search page

A fully customizable search page and query engine, allows you to filter and sort information by any number of categories.

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What's in it for me?


Increased employee satisfaction

A result of empowering your staff with the content they need to deflect cases successfully.

Increases customer agent productivity

That occurs when you allow them to find all the content they need in record time.

Maximized sales conversion rate

Increasing sales rep productivity maximizes their sales.

Empowered customers

From giving them the ability to find the information they need themselves in one location.

Related solutions

Explore what else we have to offer.

Social Share

Content Strategy

Convert at every stage of the buying cycle.

Search

Website Search for Sitecore

Display relevant & personalized content.

We'll be cool about it. Promise.

Make every experience relevant with a predictive, intelligent search solution.