SAP Customer Experience Search
An AI powered search solution for SAP Customer Experience.
Tailored content for your customer experience platform.
Take your front-to-back office integration up a notch by combining SAP Customer Experience with our powerful search solution. It uses AI and machine learning to provide your team with relevant content from different locations in the one place.
Why do I need search for SAP Customer Experience?
AI/Machine learning powered
Deliver relevant and highly personalized content that your customers and employees need based on previous successful search recommendations.
Deep search analytics
Identify content gaps by viewing deep insights into what your visitors are searching for.
Indexing beyond SAP Customer Experience
Consolidate content from over 50 cloud and on-premise sources, such as OneDrive and SharePoint to help your staff find information in record time and increase their productivity.
Full search page
A fully customizable search page and query engine, allows you to filter and sort information by any number of categories.
What's in it for me?
Increased employee satisfaction
A result of empowering your staff with the content they need to deflect cases successfully.
Increases customer agent productivity
That occurs when you allow them to find all the content they need in record time.
Maximized sales conversion rate
Increasing sales rep productivity maximizes their sales.
Empowered customers
From giving them the ability to find the information they need themselves in one location.
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Insights from our people
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We'll be cool about it. Promise.
Make every experience relevant with a predictive, intelligent search solution.