Salesforce Search
An AI powered search and recommendations solution for Salesforce.
Deflect cases in record time.
Make life easier for your customer service and sales staff with a machine learning Salesforce search tool.
Use it on Service Cloud, Sales Cloud and Community Cloud to increase customer agent productivity, deflects cases and maximizes your sales conversion rate.
Help your staff deflect cases and answer sales queries in record time, while also empowering your customers to resolve any customer service queries in one convenient location.
Why do I need search for Salesforce?
AI/Machine learning powered
Deliver highly personalized and relevant content that your customers and employees need, based on previous successful search recommendations.
Deep analytics on user searches
Deep insights into what your visitors are searching for to help you identify content gaps.
Indexing beyond Microsoft Dynamics
Access content from over 50 cloud and on-premise sources, such as Sharepoint and OneDrive to help your staff find information in record time and increase their productivity.
Full search page
Fully customizable search page and search query engine, with the capability to filter by any number of categories.
What's in it for me?
Increase employee satisfaction
By empowering your staff with the tools they need to deflect cases successfully.
Increase customer agent productivity
By allowing them to find all the content they need in record time.
Maximize your sales conversion rate
By increasing sales rep productivity.
Empower your customers
To find the information they need themselves in one location.
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Website Search for Sitecore
Display relevant & personalized content.
Insights from our people
See what else we have to say.
We'll be cool about it. Promise.
Make every experience personal with a predictive, intelligent search and relevance solution.