Take your front-to-back office integration up a notch by combining SAP Customer Experience with our powerful search solution. It uses A.I. and machine learning to provide your team with relevant content from different locations in the one place.
A result of empowering your staff with the content they need to deflect cases successfully.
That occurs when you allow them to find all the content they need in record time.
Increasing sales rep productivity maximizes their sales.
From giving them the ability to find the information they need themselves in one location.
Coveo for SAP CX maximizes the value of your SAP Commerce Cloud storefront with extensible APIs that create a commerce catalog optimized for search.
A.I. and machine learning do the work, instead of cresting thousands of rules. The result: intelligent site search, tailored recommendations, and personalized shopping experiences.
Yes, Coveo search comes with predictive auto-complete query suggestions, as well as NLP and self-learning capabilities that you can use from Day 1 and scale up rapidly.
Coveo is enterprise-ready with a single AI layer and a unified index to support millions of SKUs, complex catalogs, demand peaks, and multiple brands and sites.
Improve Product Discovery & Conversions
Helps buyers find what they’re looking for, with predictive and reliable search, AI-powered listing pages, and dynamic navigation that help you get the most out of your SAP Commerce Cloud storefront – with minimal manual tuning.
Increase Average Order Value
Helps shoppers discover more of your product catalog with intent-driven product and content recommendations. Automates recommendations with over 16 strategies powered by Machine Learning.
Create a Richer Customer Experience
Helps each person engage more with personalized results and offers that evolve in real time based on in-session behavior without manual tuning or a high volume of data. Improves your brand experience with a unified search across catalog data and rich content such as expert blogs, videos, or articles.
Gain Insight Into The Full Customer Site Journey
Helps merchandisers optimize for business outcomes with advanced analytics that track each site interaction. Allows insight on zero result searches, revenue attribution, and conversion from search as well as the impact of recommendation strategies on average order value.
Coveo has +1,500 implementations around the world with some of the biggest brands. Coveo for SAP CX is used by companies like Philips, Bunnings Warehouse, Fiskars, and more.
All Coveo for SAP CX plans include:
We're experts and certified Coveo Partners, get in touch with Fishtank at [email protected] to get started with Coveo for SAP CX.
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